What is Primerica Online?

Primerica Online provides shareholder services to its customers through various channels. You can contact us via telephone at (800) 544-5445, or access your account information online through our secure website. Alternatively, you can mail your queries to Primerica Shareholder Services, Attention: 534485, 500 Ross Street, 154-0520, Pittsburgh, PA 15262. You can also reach out to your local PFSI representative for assistance.

In the event of a disruption affecting our entire region, Primerica will work diligently to recover and resume operations as soon as possible. If the disruption only affects our Duluth, Georgia headquarters, we will transfer our operations to an off-site facility if necessary. To ensure business continuity, we maintain off-site storage arrangements for critical data and have a backup facility that can sustain critical operations.

Primerica has developed a Business Continuity Plan to address events that significantly disrupt our business. This plan outlines how we will respond to such events and ensure minimal disruption to our services.

To access your accounts, you will need an Investor Line Personal Identification Number (PIN) and password. It is essential to maintain the confidentiality and security of this information. If you experience any problems logging in, please contact one of our Client Service Representatives for assistance.

As a precautionary measure, it's always a good idea to periodically change your Internet Password and/or PSS password to ensure maximum security. With Primerica Online, you can access your accounts at your convenience, 24/7. You may also access your accounts via the automated Primerica Shareholder Services Investor Line by dialing .

By providing shareholder services through multiple channels and maintaining a Business Continuity Plan, Primerica ensures that our customers have uninterrupted access to their accounts and information.

What is primerica online